In our quest to provide fast reliable hosting services to all our customers we have recently upgraded to Cloud Linux operating system on our hosting platform.
What is cloud linux? –
CloudLinux is an operating system that uses lightweight virtualization to improve the performance and stability of the server. Using some of the latest technology, it brings some huge benefits to a regular hosting environment. one web server is shared between a number of users. This means that all users on the server share access to the CPU/Processor, the Memory and the Hard Disks. In a shared environment, it was previously possible that one user could install a bad script or run some bad software (often unintentionally), make a coding/programming error or be responsible for some other mishap that could potentially severely slow down or even crash the server. This causes pain and downtime for all of the users on the server.
CloudLinux ensures that each account on the server is given a finite amount of resources that they cannot exceed. We’ve set these resources at to be more than generous. This ensures that each user can enjoy fast and stable hosting without other users impacting your sites performance.
What happens if i exceed the set resources?-
Very few people exceed the generous resource limits we’ve set.
Two things happen if you exceed these resources. The first is you may notice a slow down on your website / hosting account as CloudLinux applies a “soft brake” to your account to prevent it from overloading, slowing down or crashing the server. Once resource utilization reduces, your account will return to normal.
If you massively exceed our resource limits, you will receive a 503 error when trying to access some parts of your website or hosting account. This is CloudLinux taking more severe action to prevent an imminent server crash or overload. If you continually receive 503 errors then you need to evaluate your website / hosting account and see where it can be optimized. A common source of resource abuse is the addon modules often found for the popular open source scripts (WordPress, Joomla, phpBB, Drupal, etc). Try remove some of the unncessary modules and see if things improve. If you are unable to determine the source of the resource abuse, submit a ticket via our helpdesk to our Technical Support department and we’ll be happy to assist.